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Hardcover: 276 pages  

Language: English  

 Publishers: IOM and Via Occidentalis

 

 

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  Ångström, Nils
Nils Ångström (1942), BSc, is a forensic document examiner. He has worked for the Swedish National Laboratory of Forensic Science in Linköping, Sweden, since 1972.
Contact: nils.ångström[at]skl.polisen.se

  Baggeroer, Chuck
Chuck Baggeroer (1944), has over 20 years experience in the field of financial and identity document personalisation. Prior his retirement he worked as a  Director of Security Technologies and Industry Liaison for the Datacard Group. Furthermore Mr Baggeroer serves on a number of industrial committees, including ISO/IEC JTC1/SC17/WG3; International Travel Documents, ISO/IEC JTC1/SC17/WG10; International Driver Permits; and the International Association of Financial Crimes Investigators.
He also serves as an advisor to the New Technologies Working Group of the International Civil Aviation Organisation (ICAO). He has provided document examination training to investigative and forensic divisions of numerous national police agencies.
Mr. Baggeroer has BS and MS degrees in Mechanical Engineering from Purdue University and an MS in Business Administration from the University of Minnesota.
Contact: cbaggeroer[at]comcast.net

  Baltazar, Isabel
Isabel Baltazar (1967) has been head of the Fraud Unit and Identification Department of the Portuguese Immigration Service in Lisboa, Portugal, since 1993. She is responsible for providing training on document fraud and security documents to police and service forces, consular services and similar entities world-wide. She has participated in the development of new travel documents, particularly the residence permit for foreigners and the portuguese passports, and has been advisor in the use of technical equipment for the detection of fraudulent documents. Not only does she represent Portugal at EU meetings regarding the development of travel documents and fraud prevention, but she is also a member of the Portuguese delegation of ICAO’s Technical Advisory Group. She studied at the “Instituto Superior de Ciências Sociais e Políticas” of the “Universidade Técnica de Lisboa”, taking a degree in International Relations in 1989.
Contact: isabelb[at]sef.pt

  van Blankestein, Jan Heim
Jan Heim van Blankenstein (1963) M.Sc. is a senior consultant ICT architecture and information security with Montelbaan Internet & ICT BV in the Netherlands. He graduated in biophysics at the Utrecht University in 1988 concentrating on computer modeling and information theory. After graduation he has been a research fellow at the center for cardiology at the Erasmus University Rotterdam. In 1995 he moved into the ICT business as a consultant for secure messaging and directory technology and in 2000 started Montelbaan Internet & ICT BV. He now focuses on technical and organisational aspects of information security in general and biometrics and PKI in particular. As ICT project manager he was involved in the successful development and introduction of the new Dutch Travel Document in 2001.
Contact: jan.heim.van.blankenstein[at]montelbaan.nl

  Broekhaar, Sjef
Sjef Broekhaar (1955) is now a Training Officer and Technical Specialist for the International Organization for Migration, in short IOM (2008), in his previous position he was Research & Development Manager at the Personal Records Database and Travel Documents Agency of the Ministry of the Interior and Kingdom Relations (2002). He is an expert in the field of document research. Previously, he was Programme Manager of the Documents & Payment Crime Programme of the National Criminal Intelligence Division of the National Police Agency (1998). He is the originator and co-developer of the electronic database for the application of international travel documents: Edison TD (1991). He is also a guest lecturer for national and international courses in the field of document research (1983). He is the author of several publications.
Contact: sbroekhaar[at]iom.int

  Buursma, Cor
Before his retirement, Cor Buursma (1940) filled a number of positions at Joh. Enschede and Sdu Identification (formerly Enschede/Sdu). He has over 40 years experience in the development of secure documents, including production and personalisation. He was the manager of several departments, such as the prepress and printing department, composing room, identity card personalisation department, and project and product development department.
He set up several production facilities, including a card factory for the production of bank cards and a department for the personalisation of bank and identity cards. At Sdu Identification, he was responsible for the new generation of Dutch travel documents, which included the design and production of the new range and the setting up of a new personalisation process for these documents.
Contact: cor.buursma[at]wanadoo.nl

  Cardell, Birgit
Birgit Cardell (1953) works as a forensic document examiner at the Swedish National Laboratory of Forensic Science in Linköping, Sweden. She started in 1986 and is now head of the document group.
Contact: birgit.cardell[at]skl.polisen.se

  Chatwin, Charles
Charles Chatwin (1939) is a consultant in security printing and identification. He holds two degrees in chemistry from Oxford University. After a short period in the chemical industry, where he worked on additives for PVC, he spent 38 years in the printing industry in fields ranging from national newspapers to posters. He devoted 27 years of his career to secure documents, first with McCorquodale, then Bradbury Wilkinson and lastly De La Rue, where he was Technical Manager of the Security Printing Division and later Card Systems Division. He was responsible for the development of the De La Rue Fortas card. He was a founder member of ISO WG3, leads its Task Force 2 and also serves on WG10.
Contact: charles.chatwin[at]btinternet.com

  Dell, Mike
Mike Dell (1969), MSc, is a senior consultant for information security at Montelbaan Internet & IT BV in the Netherlands. He studied at the Faculty of Mathematics and Computer Science at Utrecht University from which he graduated on a thesis on Key-Escrow cryptosystems in 1995. He started his career in IT as a technical specialist at BSO/Origin. BSO/Origin later became part of Atos Origin where he joined the Adaptive Infrastructure Solutions group as a security consultant and became chairman of security service development. He has been employed at Montelbaan Internet & IT BV since November 2001. He has worked on several large projects in the field of technical infrastructure, systems integration, expert systems, telecommunications, e-commerce and, most importantly, information security and PKI. As an IT consultant, he was involved in the successful development and introduction of the new state-of-the-art Dutch Travel Document in 2001.
Contact: mike.dell[at]montelbaan.nl

  Felix, Idius
Idius Felix (1964), MSc, is a management consultant at the Consulting and Project Management Division of Atos Origin, the Netherlands. He graduated in Public Administration from the University of Twente in Enschedé the Netherlands, majoring in organisational issues and change. He is an expert in solving organisational problems and the challenges posed by the developments in and new possibilities of IT and their impact on organisations. He has also participated in several major IT-oriented projects initiated by the central government in the Netherlands, such as the development and implementation of the Municipal Personal Records Database (GBA), the introduction and handling of information security within government organisations and the successful development and implementation of the new state-of-the-art Dutch travel document in 2001. As a management consultant, he supports organisations in organisational structuring and change, information management, IT and information security.
Contact: idius.felix[at]atosorigin.com

  Graber, Daniele
Daniele Graber (1966) works as a legal counsellor at the Swiss Society of Engineers and Architects (SIA) in Zürich. He is also currently writing his doctoral thesis at Fribourg University: “Public procurement of services – Swiss, community and international law”.
After an apprenticeship as a machine draughtsman (1982-1986), he studied at the Hochschule für Technik NTB in Buchs, Switzerland, obtaining the title of engineer in micromechanics (1986-1989). After that, he specialised in Applied Optics and Statistics (1989-1991), working for two years at the IMAC Institute of the Swiss Federal Institute of Technology in Lausanne. From 1994 to 1999 he studied Law at Fribourg University, graduating in 1999.
Contact: graber[at]sia.ch

  Knopjes, Fons
Fons Knopjes (1953) is Managing Director of IDManagement Centre an independent, international organisation with knowledge and expertise in the field of identity chains and training. Fons was Research & Development Manager of travel documents at the Ministry of the Interior and Kingdom Relations and worked as project leader for the development, production and customisation of the Dutch travel documents . He also advised in the development of a large number of (electronic) identity and other valuable documents introduced in 2001. He gained much of his experience at the National CID Information Desk of the Dutch National Police Agency, and represented the Netherlands for over ten years in the false documents working group of the European Union. He was also a member of the NTWG (New Technology Working Group) and EPWG (Educational and Promotional Working Group) of ICAO (International Civil Aviation Organisation) and is now member of the ISO  WG3/TF3. He is a member of the core group of experts on Identity- related crime of the United Nations. He is also board member of the Dutch Biometric Forum and has both developed and taught various national and international training courses in the field of document investigation. He has numerous publications in the field of identity documents, falsifications, etc.
Contact: fons.knopjes@idmanagement-centre.com

  Lakeman, Piet
Piet Lakeman (1958) is a Senior Manager for Visa Europe’s Fraud Management Department, London, United Kingdom.  Previously, he was project leader for the Universal Classification System for Counterfeit Payment Cards project, which is a public/private cooperation between Interpol General Secretariat, Lyon, France, and the credit card industry. Before that, he was employed with the National CID Information Desk of the Dutch Police Agency. He was also a consultant for the “Fraud Prevention” project group of the European Commission and a consultant for the G8 “Payment Card Fraud” project group. As a consultant, he has been involved in national and international document development. He is the author of numerous publications in the field of card fraud.
Contact:lakemanp[at]visa.com

  Meuwly, Didier
Didier Meuwly (1968) graduated from the School of Forensic Science (IPS) of the University of Lausanne in 1993 and obtained his PhD from the same institution in 2000.
From 2004 he works by the Netherlands Forensic Institute (NFI), that is part of the Dutch Ministry of Justice. He is currently principal scientist, in charge of a national research project on forensic individualization based on fingerprint statistics and contributing to the research and education programme of the NFI. Between 2002 and 2004 he was a senior forensic scientist within the Forensic Science Service (FSS), an executive agency of the British Home Office. From 1999 to 2002 he was responsible of the biometric research group of the IPS.
He is also a founding member of 2 working groups of the European Network of Forensic Science Institutes (ENFSI): the Forensic Speech and Audio Analysis Working Group (FSAAWG) in 1997 and the European Fingerprint Working Group (EFPWG) in 2000.
Contact: dmeuwly[at]mac.com

  Nordberg, Tommi
Tommi Nordberg (1963) is Executive Vice-President of the Identity Product line of Gemalto. He is also the CEO of Setec Oy in Finland, a wholly-owned subsidiary of Gemplus. He joined Setec Oy in 1998 and has held several key management positions in the company, including responsibility for two business lines, Security Printing and Government & Corporate. He holds a MSc degree from Helsinki University of Technology and a degree in International Marketing from the Helsinki School of Economics. He joined Setec Oy, after having held several positions as project manager and in marketing development at UPM-Kymmene plc.
Contact: tommi.nordberg[at]setec.fi

  Ombelli, Diana
Diana Ombelli (1970) works as a project manager at Sdu Identification, a security printer, in Haarlem, the Netherlands. Previously, she was head of the laboratory of this security printer. She worked for three years as a forensic scientist at the Police Forensic Laboratory in Bern, Switzerland, analysing microtraces and specialising in the field of the fingerprint evidence. Later, she was employed by the Swiss Federal Aliens Office where she assisted the project leader of EVA (Electronic Issue of Visa) to award the public procurement of the supply of visa stickers and related hardware.
She was a member of the New Technology Working Group tasked by the Technical Advisory Group of ICAO to study and make recommendations on new technology to be used in machine-readable travel documents. She studied at the “Institut de Police Scientifique et Criminologie”, Faculty of Law at Lausanne University in Switzerland, graduating in Forensic Science in 1993.
E-mail: diana.ombelli[at]tiscali.nl

  Ponsioen, Paul
Prior to his retirement in 1993, Paul Ponsioen (1942) worked as a project manager for Sdu Identification in Haarlem, the Netherlands. After a technical education he specialised in printing techniques. He filled various positions in the printing industry, one of which was trainer at a Design Training Centre in a developing country. During his career at the Dutch State Printer (Staatsdrukkerij), he specialised in quality assurance and the development of secure documents, such as cheques, lottery tickets and passports.
Contact: paul.ponsioen[at]planet.nl

  Ruiter, Ineke
Ineke Ruiter (1951) is director of the Management Centrum, a centre for strategic implementation management for the public sector, which was founded by the Dutch government in 1990. Ineke Ruiter has carried out several large commissions for the Dutch government. She was deputy project leader for the Municipal Personal Records Database (GBA) project and project leader for the New Generation Travel Documents project in which capacity she was responsible for the development and implementation of the new travel document as of October 2001. As a programme manager she is now responsible for the development and implementation of a new system of unique identity numbers for all citizens in the Netherlands.
Contact: ineke.ruiter[at]idmanagement-centrum.com

  Wayman, Jim
Jim Wayman (1951) received his PhD degree in engineering from the University of California, Santa Barbara, in 1980 and joined the Mathematics Department of the U.S. Naval Postgraduate School in 1981. He holds four patents for his early work in speech processing and speaker recognition. In 1986, he became a contractor to the U.S. Department of Defense for biometric and technical security system development and analysis.  In 1995, he started the Biometric Test Center at the College of Engineering at San Jose State University.  The effort was designated as the U.S. National Biometric Test Center by the Biometric Consortium in 1997 and served in that capacity until 2000. He has over two dozen peer-reviewed publications in biometrics and biometric system testing, is a Principal U.K. Expert to the ISO/IEC SC 37 committee on international biometric standards and is a “core member” of the U.K. Biometrics Working Group, a member of the National Academy of Sciences/National Research Council committee on “Whither Biometrics”, a member of the previous NAS/NRC committee on “Authentication Technologies and their Implication for Privacy” and a Fellow of the IEE.  He is co-editor of J. Wayman, A. Jain, D. Maltoni and D. Maio, <Biometric Systems: Technology, Design and Performance Evaluation> (Springer, London, 2005) He lives in Monterey, California, with his wife, Kristina, and 3 daughters.
E-mail: biomet[at]email.sjsu.edu

The management and use of secure identity and travel documents, including documents incorporating biometric technology, is an increasingly important and complex issue for States.  The management of identity and travel documents has implications for mobility, access to services, security and governance.  Managing the issuance and verification of secure documents is now a daily routine world-wide.  In particular, verification processes requires that secure documents are highly reliable and easy to check.  These requirements can greatly influence the options available in developing secure documents and the associated selection of issuers and producers of security documents.

The development of documents is often viewed as a highly technical process.  However, it is important for a range of stakeholders – both government and private – to possess a sound understanding of the basic concepts and processes that underpin the issuance of a secure document. For example, too often reference is made to the identity function of a document without really knowing what an identity is.  Similarly, there are often moves to modernize identity and travel documents through the incorporation of biometrics without fully understanding the benefits and limitations of biometric technology in supporting more secure identity management.

Very little reference material is publicly available on the fundamental processes involved in developing a secure document.  This gap in reference material challenged two documents specialists, Diana Ombelli and Fons Knopjes, to compile and edit a book about how secure documents are developed. Working closely with a number of respected international experts to document and record their knowledge and experience, this Developer’s Toolkit seeks to provide a detailed overview of all topics related to the development and implementation of a new security document as well as to offer some inspiration in setting up a document development project.

The Toolkit is not a do-it-yourself manual indicating step-by-step the way to follow, but represents a reference source, where the manager or developer of a secure document can find tools and ideas to fine-tune their project and the product. Given the great variety in the types and form of secure documents, the editors have concentrated their attention on travel and identity documents.  The Toolkit is intended to present an overview of the key issues that should be addressed in every new secure document development process.  It covers issues including the security concept through to logistics infrastructure.  The Toolkit also highlights the importance of the “security chain” in which the weakest link determines the overall security the secure document.

In summary, this manual is designed to provide up to date technical and managerial guidance on the process of developing new identity and travel documents (including passports) to all interested stakeholders. The Developer’s Toolkit is available in English, French, Spanish, Russian and Arabic.
 
Acknowledgements from the editors

Knowing that a document developer has to cope with a large number of factors when creating a new secure document, the expertise of various specialists was sought. The combination of their expertise, their practical knowledge and acquired experience in the field of secure documents makes this book unique. The editors, Fons Knopjes and Diana Ombelli, would like to especially thank Birgit Cardell, Charles Chatwin, Chuck Baggeroer, Cor Buursma, Daniele Graber, Didier Meuwly, Idius Felix, Ineke Ruiter, Isabel Baltazar, Jan Heim van Blankenstein, Jim Wayman, Sjef Broekhaar, Mike Dell, Nils Ångström, Paul Ponsioen, Piet Lakeman and Tommy Nordberg for their valuable contributions. They are introduced individually in the section “Curriculum Vitae of the contributors” of this book.

The editors are also extremely grateful to Jaap Drupsteen for designing the cover of the Toolkit, John Mercer and Ana Bela Nobre for their review work and comments and Fred Zwarts for his support during the start of this book (2001). 

Finally, the editors would like to thank the International Organization for Migration for its support in the translation of this manual into French, Spanish, Russian and Arabic and its publication.

Migration management is becoming an increasingly complex area of governance, inextricably linked to issues of economic and social development, human rights, security, stability and regional cooperation.

The ability to address migration issues comprehensively and cooperatively is today a fundamental requirement for responsible national governance, effective international relations and full participation in international or regional institutions.

The challenges facing governments are complex and include: reducing irregular migration, promoting the rights of migrants, protecting the most vulnerable, reducing economic pressures that influence outward migration, and directing regular migration towards strategic national goals.

A major challenge facing governments today is how to improve the reliability and quality of identity and travel documents. 

The International Organization for Migration (IOM) subscribes to the view that more secure travel documents make it easier to manage migration processes. 

As part of its broader work in helping government partners to strengthen their migration management capabilities, IOM also seeks to improve the quality of travel documents and associated issuance and inspection systems.

This work includes helping countries to critically assess their existing documents and systems; developing new specifications and processes, supporting the development of tender documentation, and managing the implementation of related projects.

In this context IOM identified a need for improved reference materials to assist partners embarking on the process of developing a new travel or identity document.

As a learning tool, this Developer’s Toolkit meets this need, providing an overview of the key issues that should be considered in every new secure document development process.

It highlights the importance of the ‘security chain,’ in which the weakest link determines the overall security the document and addresses issues from the security concept through the logistics infrastructure.

The information and guidance contained in the Toolkit aims to expand the knowledge and facilitate the work of both individuals and agencies involved in developing improved travel and identity documents.

Technical Cooperation on Migration Division